Yeastar Call-center Monitoring

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FAQs


With a very simple installation and integration process, you can start measuring and reporting on your Call Center activity.

All you need to do is follow these simple steps:

1) Activate a QueueMetrics-Live instance here: Request Form.
2) Follow this Installation Guide.
3) Start reporting immediately, with Historical Reports and Realtime Customizable Wallboards.

Note:
QueueMetrics on Premise version is not supported nor available for Appliances under 50 agents size. If you are not sure if your product is compatible with QueueMetrics on Premise, please contact our sales department